Voice AI Call Center Solution

GateKeeper™ is an agentic voice AI system engineered to manage parking call center operations autonomously. It integrates with existing kiosk and payment systems to handle transactions, validations, and issue resolution without human intervention.

Cost Reduction

Replaces live agent labor for standard call types.

Typical cost savings: up to 75% compared to staffed call centers.

Handles payments, lost tickets, validations, and gate operations in real time.

Plug & Play Integration

Compatible with most kiosk and PARCS systems.

No new hardware required.

Deployment time: typically under one day.

Operational Oversight

Tracks every call, transaction, and resolution.

Built-in analytics surface cost savings, call volume trends, and service metrics.

Provides complete visibility across locations via unified reporting.

Adaptive Intelligence

Uses sentiment analysis to interpret tone and caller intent.

Continuously improves accuracy and resolution time through machine learning.

Multi-Lingual Support

Automatically detects and responds in the caller’s language.

No IVR menus or manual language selection required.